NEW RESIDENT MOVING GUIDE
Moving into
Vistas on the James?
We have you covered.
“River views on the Canal Walk.”
This guide walks you through your entire move-in — from lease signing to your first night settled. Undergrads handles the heavy lifting. Here is everything else.
Vistas on the James — At a Glance
301 Virginia St, Richmond, VA 23219
Visit building websiteYOUR COMPLETE MOVE-IN PLAN
From lease signing to first night settled
This is the full picture — not just move day. Every step, in order, specific to Vistas on the James.
Signing day
Call the leasing office to reserve your freight-elevator or loading-dock window. Weekday slots fill 1–2 weeks out.
2 weeks out
Book your Undergrads crew and lock your date for $5.
1 week out
Reserve your truck. For a 1BR a 15-ft truck works; for 2BR+ go 20-ft. U-Haul on W Broad St (~2 mi).
3 days out
Set up electricity and internet — both can take 3–5 business days.
Move day
Truck parks in the loading zone; the crew meets you at the freight-elevator entrance. Have your COI confirmation ready.
Day after
Return the truck by 10am, set up your space, and confirm your elevator reservation has closed out.
DIVISION OF LABOR
What Undergrads handles. What you handle.
We handle everything heavy. You handle the truck and the keys. That is the whole deal.
Undergrads handles
Loading every box, piece of furniture, and appliance
Furniture wrapping and padding
Freight elevator coordination and loading
Certificate of Insurance (emailed to building upon request)
Unloading at the destination
Furniture placement in your new unit
$1,000 damage protection on every move
You handle
Renting the truck — U-Haul on W Broad St (~2 mi)
Driving the truck from origin to destination
Scheduling the freight elevator: Call building management at least 48 hours in advance to reserve the freight elevator. Weekday windows only; mid-month dates fill first.
Packing your belongings into boxes
Setting up utilities: electric, internet, renter's insurance
Returning the truck by the rental deadline
Move day specifics for Vistas on the James
What you need to know that is specific to this building.
Reserve the freight elevator with building management at least 48 hours ahead — this is a 16-story riverfront building and slots fill fast.
COI required — Undergrads provides it at no extra cost.
The James River / Canal Walk side is the loading side; the crew will stage carts there to keep the carry short.
COST BREAKDOWN
What your move at Vistas on the James will cost
Undergrads labor estimate
Rate locked before we start. You pay after the move — not before. 4% processing fee on card payments.
Truck rental estimate (separate)
Studio/1BR: 10-ft truck · ~$40-80/day from U-Haul
2BR: 15-ft truck · ~$60-100/day from U-Haul
3BR+: 20-ft truck · ~$80-120/day from U-Haul
Nearest rental: U-Haul on W Broad St (~2 mi). We send you the exact size and a booking link with your confirmation.
YOUR MOVE-IN CHECKLIST
Check off as you go
Tap each item as you complete it. Nothing falls through the cracks.
Setting up utilities at Vistas on the James
Electricity
Dominion Energy Virginia — set up at dominionenergy.com or (866) 366-4357. Allow 3–5 business days.
Set up before move day so the lights are on when you arrive.
Internet
Xfinity (Comcast) — most common in the building
Verizon Fios (available in parts of downtown Richmond)
Schedule installation 1-2 weeks out — slots book up fast around month-end.
Included in rent
Shockoe Slip neighborhood quick guide
Coffee
Lift Coffee Shop on E Main St or Urban Farmhouse in Shockoe Slip (walkable)
Grocery
Kroger on N 25th St or Publix in Scott’s Addition (~2 mi)
Gym
On-site fitness plus American Family Fitness and Crunch nearby downtown
Pharmacy
CVS on E Broad St (~0.6 mi)
Hardware
Pleasants Hardware on W Broad St (~2 mi) or The Home Depot on W Broad (~3 mi)
COMMON QUESTIONS
Everything you want to know about moving into Vistas on the James
Ready to lock in your crew?
$5 holds your date. Background-checked crew. Pay after the move. COI included free.
LOCK IN YOUR MOVE DATE
Moving into Vistas on the James?
Let's make it simple.
Background-checked crew. Flat rate locked upfront. COI sent to building upon request. $50 if we're late.
$5 holds your date. You pay after the move — not before. Call us if you would rather talk through the whole thing in 5 minutes.
Or view all Richmond moving services →