Heavenly Moving has 20 years in Austin, thousands of reviews and a free-first-hour late guarantee. We compare its full-service totals, deposit and fees with our labor-only crews, and say when each one is the better pick.
The short version
- Heavenly Moving and Storage has moved Austin since 2005 and handles storage, packing and interstate moves; its site lists typical moves at $900 to $2,500.
- Great Guys Moving scores it 9.28 out of 10 across 1,553 reviews, and about 95% of reviewers who answered would hire Heavenly again.
- Yahoo Local puts the rate at about $225 an hour for three movers plus a $99 trip fee, and the $100 deposit is refundable only if you cancel 7+ days out.
- Its late guarantee, a free first hour, beats our $50 off. For a smaller move where you can drive the truck, our crews cost a fraction of the full-service total.
Trying to choose between Heavenly Moving and Undergrads Moving in Austin? Well, you came to the right place. We checked: Heavenly has been moving Austin since 2005, and Yahoo Local (October 2025) lists it at 4.9 stars on Google from 1,297 reviews, with an A+ from the Better Business Bureau (BBB) and no registered complaints.
Spoiler alert: we're Undergrads Moving, so this comparison is in part a shamelessly self-promotional tactic. However, we did read the reviews and run the numbers. Read below, and make up your own conclusions.
How they compare
Heavenly Moving and Storage is a full-service Austin mover with storage, packing, and interstate licensing. Their own homepage has a section titled "We're not for everyone," which we respect. We're labor-only: you rent the truck, and our crews do the lifting.
| Heavenly Moving | Undergrads Moving | |
|---|---|---|
| What you get | Truck, crew, packing, storage, interstate moves | Crew for loading and unloading; you rent the truck |
| Hourly rate | About $225 for three movers (Yahoo Local, October 2025) | $112 per hour for two movers |
| Typical local total | $900–$2,500 (their site) | $200–$350 for most Austin moves, plus your truck |
| Booking | $100 deposit, refundable 7+ days out | $5 reservation; free cancellation 48 hours out |
| Other fees | $99 trip fee (Yahoo Local) | No stair or fuel fees |
| Late guarantee | First hour free | $50 off if a mover is 30+ minutes late |
| Google rating | 4.9 from 2,100+ reviews (their site) | 4.8 from 223+ Austin reviews |
What Heavenly does well
- Volume without the usual drop-off. Great Guys Moving scores it 9.28 out of 10 across 1,553 reviews (June 2025). About 95% of reviewers who answered said they would hire Heavenly again.
- A stronger late guarantee than ours. A free first hour is worth more than our $50 at their rates. Credit where due.
- Things we can't do. Climate-controlled storage, pianos, safes, and moves across state lines.
- Billing in 15-minute increments at a locked hourly rate.
Where reviewers push back
- When something goes wrong. Accident handling is their lowest Great Guys score at 6.61 out of 10. 27 of 73 reviewers who rated it scored it negatively.
- The total, not the rate. Their site lists typical moves at $900 to $2,500. That's fair for full service, and still a big number for a one-bedroom.
- A deposit with a clock on it. Yahoo Local flagged that the $100 refund requires canceling at least seven days ahead. Cancellation policies sometimes aren't as flexible as ours.
Yelp sits a bit lower than Google, at 4.5 stars from 268 reviews (Yahoo Local). That's a normal gap. Yelp draws more reviews from people with a complaint.
When to pick them instead of us
Go with Heavenly if you need storage between homes, you're moving out of Texas, or you have a full house and no interest in driving a truck. Twenty years and thousands of reviews count for a lot.
Skip them if: your move is small and local, your dates might shift inside a week, or a typical total starting around $900 is more than you planned to spend.
The Undergrads comparison
Recent Austin quotes on our site: $315–$455 for an East Austin to Leander move, $360–$520 near The Domain, and $180–$260 for a loading job in Buda. Truck rental is separate. The rate is locked before the crew arrives.
The trade-off is the truck. You book it and drive it, and 26 feet is the largest truck you can rent without a commercial license.
Bottom line
Heavenly is one of the best-reviewed movers in Austin, and for a big or complicated move they're a safe pick. For a smaller move where you can handle the driving, our Austin crews cost a fraction of the full-service total (shameless self-promotion). Compare Austin pricing and see which side of the line you're on. The math is the argument.
Frequently asked questions
How much does Heavenly Moving cost?+
Yahoo Local (October 2025) lists about $225 an hour for three movers, plus a $99 trip fee. Heavenly's own site puts typical moves at $900 to $2,500.
What is Heavenly Moving's deposit policy?+
Heavenly takes a $100 deposit, refundable if you cancel at least seven days before the move.
What is Heavenly's late guarantee?+
If the crew is late, the first hour is free. Heavenly also bills in 15-minute increments at a locked hourly rate.
What can Heavenly do that a labor-only crew can't?+
Climate-controlled storage, pianos, safes and moves across state lines, along with the truck itself.
How do Heavenly's Google and Yelp ratings compare?+
Heavenly's site lists 4.9 stars on Google from 2,100+ reviews. Yahoo Local lists Yelp at 4.5 from 268 reviews and an A+ from the Better Business Bureau with no registered complaints.
Not sure which side of the line your move is on? Our Austin Moving Calculator gives a quick estimate.
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