NEW RESIDENT MOVING GUIDE
Moving into
The Francis?
We have you covered.
“Two buildings over a Whole Foods, next to the Brooklyn Village light rail station.”
This guide walks you through your entire move-in — from lease signing to your first night settled. Undergrads handles the heavy lifting. Here is everything else.
The Francis — At a Glance
400 E Brooklyn Village Ave, Charlotte, NC 28202
Visit building websiteYOUR COMPLETE MOVE-IN PLAN
From lease signing to first night settled
This is the full picture — not just move day. Every step, in order, specific to The Francis.
Signing day
Reserve your elevator slot. Contact your leasing office.
2 weeks out
Book your Undergrads crew. $5 locks your date — pay after the move.
1 week out
Reserve your moving truck. Recommended: 15-ft for 1BR, 20-ft for 2BR+. U-Haul Moving & Storage of Uptown Charlotte, 1224 N Tryon St (about 1.5 miles).
3 days out
Set up your utilities: electric, internet, renter's insurance.
Move day
Truck parks: The Whole Foods on the ground floor shares the block, so ask the office where a moving truck should stage and keep clear of the store's deliveries.. Your crew handles all loading and unloading. You drive.
Day after
Return the truck. Unbox the essentials. You are home.
DIVISION OF LABOR
What Undergrads handles. What you handle.
We handle everything heavy. You handle the truck and the keys. That is the whole deal.
Undergrads handles
Loading every box, piece of furniture, and appliance
Furniture wrapping and padding
Elevator coordination
Certificate of Insurance (emailed to building upon request)
Unloading at the destination
Furniture placement in your new unit
$1,000 damage protection on every move
You handle
Renting the truck — U-Haul Moving & Storage of Uptown Charlotte, 1224 N Tryon St (about 1.5 miles)
Driving the truck from origin to destination
Notifying leasing of your move date
Packing your belongings into boxes
Setting up utilities: electric, internet, renter's insurance
Returning the truck by the rental deadline
Move day specifics for The Francis
What you need to know that is specific to this building.
This building was called Novel Stonewall Station, and the street was E Stonewall St until 2022, so older directions may use either name
Whole Foods is downstairs for first-night groceries
Ask the office which elevator to use for moves and whether you need to reserve it
Ask the office whether the building needs a Certificate of Insurance (COI). If it does, Undergrads emails one to management at no extra cost
Move date snuck up on you? We run short-notice movers for The Francis with same-day and next-day crews.
COST BREAKDOWN
What your move at The Francis will cost
Undergrads labor estimate
Rate locked before we start. You pay after the move — not before. 4% processing fee on card payments.
Truck rental estimate (separate)
Studio/1BR: 10-ft truck · ~$40-80/day from U-Haul
2BR: 15-ft truck · ~$60-100/day from U-Haul
3BR+: 20-ft truck · ~$80-120/day from U-Haul
Nearest rental: U-Haul Moving & Storage of Uptown Charlotte, 1224 N Tryon St (about 1.5 miles). We send you the exact size and a booking link with your confirmation.
YOUR MOVE-IN CHECKLIST
Check off as you go
Tap each item as you complete it. Nothing falls through the cracks.
Setting up utilities at The Francis
Electricity
Duke Energy: start service at duke-energy.com about a week before move day.
Set up before move day so the lights are on when you arrive.
COMMON QUESTIONS
Everything you want to know about moving into The Francis
Ready to lock in your crew?
$5 holds your date. Background-checked crew. Pay after the move.
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LOCK IN YOUR MOVE DATE
Moving into The Francis?
Let's make it simple.
Background-checked crew. Flat rate locked upfront. $50 if we're late.
$5 holds your date. You pay after the move — not before. Call us if you would rather talk through the whole thing in 5 minutes.
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