NEW RESIDENT MOVING GUIDE
Moving into
The Floodgate?
We have you covered.
“San Antonio's premier River Walk high-rise.”
This guide walks you through your entire move-in — from lease signing to your first night settled. Undergrads handles the heavy lifting. Here is everything else.
The Floodgate — At a Glance
143 E Commerce St, San Antonio, TX 78205
Visit building websiteYOUR COMPLETE MOVE-IN PLAN
From lease signing to first night settled
This is the full picture — not just move day. Every step, in order, specific to The Floodgate.
Signing day
Call the leasing office to reserve your freight-elevator or loading-dock window. Weekday slots fill 1–2 weeks out.
2 weeks out
Book your Undergrads crew and lock your date for $5.
1 week out
Reserve your truck. For a 1BR a 15-ft truck works; for 2BR+ go 20-ft. U-Haul on Broadway St (~2 mi).
3 days out
Set up electric with CPS Energy and internet — both can take 3–5 business days.
Move day
Truck parks in the loading zone; the crew meets you at the freight-elevator entrance. Have your COI confirmation ready.
Day after
Return the truck by 10am, set up your space, and confirm your elevator reservation has closed out.
DIVISION OF LABOR
What Undergrads handles. What you handle.
We handle everything heavy. You handle the truck and the keys. That is the whole deal.
Undergrads handles
Loading every box, piece of furniture, and appliance
Furniture wrapping and padding
Freight elevator coordination and loading
Certificate of Insurance (emailed to building upon request)
Unloading at the destination
Furniture placement in your new unit
$1,000 damage protection on every move
You handle
Renting the truck — U-Haul on Broadway St (~2 mi)
Driving the truck from origin to destination
Scheduling the freight elevator: Call the leasing office at least 48 hours in advance to reserve the freight elevator and Commerce St loading window. Weekday mornings are easiest downtown.
Packing your belongings into boxes
Setting up utilities: electric, internet, renter's insurance
Returning the truck by the rental deadline
Move day specifics for The Floodgate
What you need to know that is specific to this building.
The building uses an automated (robotic) parking garage — your truck will not go into the garage, so confirm the Commerce St loading zone with management.
COI required — Undergrads provides it at no extra cost.
Reserve the freight elevator 48 hours ahead; with only 63 units the single elevator window books up quickly around month-end.
COST BREAKDOWN
What your move at The Floodgate will cost
Undergrads labor estimate
Rate locked before we start. You pay after the move — not before. 4% processing fee on card payments.
Truck rental estimate (separate)
Studio/1BR: 10-ft truck · ~$40-80/day from U-Haul
2BR: 15-ft truck · ~$60-100/day from U-Haul
3BR+: 20-ft truck · ~$80-120/day from U-Haul
Nearest rental: U-Haul on Broadway St (~2 mi). We send you the exact size and a booking link with your confirmation.
YOUR MOVE-IN CHECKLIST
Check off as you go
Tap each item as you complete it. Nothing falls through the cracks.
Setting up utilities at The Floodgate
Electricity
CPS Energy — San Antonio's city-owned utility for electric and gas. Set up at cpsenergy.com or (210) 353-2222. Allow a few business days.
Set up before move day so the lights are on when you arrive.
Internet
Spectrum (most common downtown)
AT&T Fiber (available in parts of downtown)
Schedule installation 1-2 weeks out — slots book up fast around month-end.
Included in rent
Downtown / River Walk neighborhood quick guide
Coffee
Provenance or Merit Coffee downtown (walkable)
Grocery
H-E-B on S Flores St (~1.5 mi) or CVS/market runs downtown
Gym
On-site fitness and yoga plus downtown studios along Houston St
Pharmacy
CVS on E Houston St (~0.4 mi)
Hardware
The Home Depot on SW Loop 410 (~5 mi) or downtown Ace Hardware
COMMON QUESTIONS
Everything you want to know about moving into The Floodgate
Ready to lock in your crew?
$5 holds your date. Background-checked crew. Pay after the move. COI included free.
LOCK IN YOUR MOVE DATE
Moving into The Floodgate?
Let's make it simple.
Background-checked crew. Flat rate locked upfront. COI sent to building upon request. $50 if we're late.
$5 holds your date. You pay after the move — not before. Call us if you would rather talk through the whole thing in 5 minutes.
Or view all San Antonio moving services →