NEW RESIDENT MOVING GUIDE
Moving into
The James at South End?
We have you covered.
“Where South End's energy meets modern luxury.”
This guide walks you through your entire move-in — from lease signing to your first night settled. Undergrads handles the heavy lifting. Here is everything else.
The James at South End — At a Glance
1501 S Tryon St, Charlotte, NC 28203
Visit building websiteYOUR COMPLETE MOVE-IN PLAN
From lease signing to first night settled
This is the full picture — not just move day. Every step, in order, specific to The James at South End.
Signing day
Call the leasing office to check freight elevator availability. Saturday slots book 2+ weeks out.
2 weeks out
Book your Undergrads crew. Lock in your date for $5.
1 week out
Reserve your truck at UHaul on Freedom Dr (1.6 mi). 15-ft works for 1BR, 20-ft for 2BR+.
3 days out
Set up Duke Energy and internet. Undergrads COI submitted to management upon request.
Move day
Pull truck into loading dock behind the building on S Tryon. Freight elevator crew will meet you there.
Day after
Return the truck by 10am. Explore South End — the Rail Trail is steps from your door.
DIVISION OF LABOR
What Undergrads handles. What you handle.
We handle everything heavy. You handle the truck and the keys. That is the whole deal.
Undergrads handles
Loading every box, piece of furniture, and appliance
Furniture wrapping and padding
Freight elevator coordination and loading
Certificate of Insurance (emailed to building upon request)
Unloading at the destination
Furniture placement in your new unit
$1,000 damage protection on every move
You handle
Renting the truck — UHaul on Freedom Dr (1.6 mi)
Driving the truck from origin to destination
Scheduling the freight elevator: Call leasing office at least 1 week in advance: (704) 335-1500. Saturday slots fill fastest.
Packing your belongings into boxes
Setting up utilities: electric, internet, renter's insurance
Returning the truck by the rental deadline
Move day specifics for The James at South End
What you need to know that is specific to this building.
Book your move slot at least a week out — loading dock gets busy on Saturdays
COI required — Undergrads emails yours upon request
Freight elevator fits a 15-ft truck's worth of furniture in 2–3 trips
COST BREAKDOWN
What your move at The James at South End will cost
Undergrads labor estimate
Rate locked before we start. You pay after the move — not before. 4% processing fee on card payments.
Truck rental estimate (separate)
Studio/1BR: 10-ft truck · ~$40-80/day from U-Haul
2BR: 15-ft truck · ~$60-100/day from U-Haul
3BR+: 20-ft truck · ~$80-120/day from U-Haul
Nearest rental: UHaul on Freedom Dr (1.6 mi). We send you the exact size and a booking link with your confirmation.
YOUR MOVE-IN CHECKLIST
Check off as you go
Tap each item as you complete it. Nothing falls through the cracks.
Setting up utilities at The James at South End
Electricity
Duke Energy — call 800-452-2777 or sign up at duke-energy.com. Allow 3–5 business days.
Set up before move day so the lights are on when you arrive.
Internet
Spectrum (most common)
AT&T Fiber
Schedule installation 1-2 weeks out — slots book up fast around month-end.
Included in rent
South End neighborhood quick guide
Coffee
Not Just Coffee on Camden Rd (0.3 mi) — South End's best independent cafe
Grocery
Harris Teeter on E 7th St (1.1 mi) or Publix on S Kings Dr (1.0 mi)
Gym
OrangeTheory on South Blvd (0.4 mi) or Planet Fitness on South Blvd (0.6 mi)
Pharmacy
Walgreens on S Tryon St (0.2 mi)
Hardware
Ace Hardware on South Blvd (1.2 mi)
COMMON QUESTIONS
Everything you want to know about moving into The James at South End
Ready to lock in your crew?
$5 holds your date. Background-checked crew. Pay after the move. COI included free.
LOCK IN YOUR MOVE DATE
Moving into The James at South End?
Let's make it simple.
Background-checked crew. Flat rate locked upfront. COI sent to building upon request. $50 if we're late.
$5 holds your date. You pay after the move — not before. Call us if you would rather talk through the whole thing in 5 minutes.
Or view all Charlotte moving services →